After Hours
Emergencies
IF AN EMERGENCY SHOULD ARISE, PLEASE CALL 911.
Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.
Help is available 24 hours a day, 7 days a week:
- Suicide & Crisis Hotline: call 988
- National Suicide Prevention Lifeline: call 1-800-273-TALK (8255) En Español: 1-888-628-9454
- Crisis Text Line: Text “HOME” to 741-741
- Poison Control:
call
1-800-222-1222

After Hours Calls
Cooper Pediatrics uses the Children's Healthcare of Atlanta Nurse Advice Line for afterhour's triage. The CHOA Nurse Advice Line is staffed by well trained registered nurses (RNs) who use established protocols when talking with you about your child's condition. To reach the nurse advice line, you may call our office at
678-473-4738 ext 7 or you may call our answering service directly at
770-985-7885. Our answering service will take your information and a nurse from CHOA will return your call.
Please be aware that CHOA charges for each call and we will simply pass on the charge (currently $20) to you. This is not covered by insurance and is thus patient responsibility. Your insurance company may have a free nurse advice line. Some numbers are listed below:
- Aetna 800-556-1555
- Amerigroup 800-600-4441
- Anthem Blue Cross 888-724-2583 (BLUE)
- Caresouce 844-206-5944
- Cigna 800-244-6224
- Humana 855-235-8530
- Kaiser 800-777-7904
- Oscar 855-672-2755
- Peachstate 800-704-1484
- United Healthcare 866-801-4409
There is a physician on call 24/7/365. If CHOA deems that it is necessary to speak to the physician on call, they will page us. If a parent requests to speak to us directly, bypassing the CHOA nurse, then there will be a charge of $50 for afterhour's advice. Please note, under no circumstances will we phone in antibiotics or ADHD stimulant medications outside of office hours.

